Simplified’s Hosted Call Center Solution ‐‐ Businesses get the tools they need to elevate the customer experience at an affordable monthly price.

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Unlimited Agents
Unlimited ACD Groups
Unlimited Supervisors
Unlimited System Supervisors
Ultimate Flexibility For Future Changes
Conditional Call Routing Options
Enhanced Greeting & Queue Announcements
One‐Click Transfers
Conference Bridge
Auto Attendant Recording
Instant Message And Presence
Night & Holiday Service
CRM Integration
Configurable Call Handling
Queue‐Based Routing
Forwarded To An Agent.
Remote Agent Support
Voicemail To Email Records And Forwards Voicemail
Flexible Disposition Codes
Real‐Time Agent Management Monitors All Agents, Status
Launch Dashboard & Reports
Live Call Statistics
Queue Performance
Real-Time And Historical Data
Sort By Queue
Print Reports Or Download To Spreadsheet
Call Recording
Queued Call Management

If you need more information or help deciding which plan is right for your business, please contact us for more information about your specific application.

To learn how much Simplified’s Cloud Communications can save your business, contact us for a no obligation quote.