Simplified’s Hosted Call Center Solution ‐‐ Businesses get the tools they need to elevate the customer experience at an affordable
monthly price.

Simplified Call Center

Contact us for a quote.

Unlimited Agents

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Unlimited ACD Groups
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Unlimited Supervisors
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Unlimited System Supervisors
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Ultimate Flexibility for Future Changes
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Conditional Call Routing Options
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Enhanced Greeting & Queue Announcements
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One‐Click Transfers
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Conference Bridge
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Auto Attendant Recording
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Instant Message And Presence
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Night & Holiday Service
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CRM Integration
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Configurable Call Handlingt
Queue‐Based Routing
forwarded to an agent.
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Remote Agent Support
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Voicemail To Email Records And Forwards Voicemail
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Flexible Disposition Codes
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Real‐Time Agent Management Monitors All Agents, Status
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Launch Dashboard & Reports
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Live Call Statistics
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Queue Performance
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Real-Time and Historical Data
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Sort by Queue
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Print Reports or Download to Spreadsheett
Call Recording
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Queued Call Management
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Get started

If you need more information or help deciding which plan is right for your business, please contact us for more information about your specific application.

To learn how much Simplified’s Cloud Communications can save your business, contact us for a no obligation quote.
1-800-621-7371

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