Simplified’s Hosted Call Center Provides Offers a
Comprehensive Feature Set

A few of the solution’s key features include:

3‐Way Conferencing

Selects two calls from the call console and connects them with a single click.

Agent Status Display

Auto Attendant

Automatic Call Distribution

Call Console

Call Monitoring

Call Promotion

Call Queue

Call Recording

Call Reporting

Call Routing Options

Coaching Tools

Conference Bridge

CRM Integration

Incoming Call Details

Instant Escalation

Interactive Voice Response

Night/Weekend Service

Remote Agent Support

Voicemail to Email

If you need more information or help deciding which plan is right for your business, please contact us for more information about your specific application.

To learn how much Simplified’s Cloud Communications can save your business, contact us for a no obligation quote.