Hosted Call Center
With Simplified's Hosted Call Center Solution - Businesses get the tools they need to elevate the customer experience at an affordable monthly price.
If you need more information or help deciding which plan is right for your business, please contact us for more information about your specific application.
Simplify And Enhance Your Call Center's Performance
Simplified Networks Hosted Call Center can take your business to the next level.
VIEW BENEFITSHosted Call Center Features
Simplified's Hosted Call Center offers a comprehensive feature set. A few key features include:
3-Way Conferencing
Selects two calls from the call console and connects them with a single click.
Agent Status Display
Auto Attendant
Automatic Call Distribution
Call Console
Call Monitoring
Call Promotion
Call Queue
Call Recording
Call Reporting
Call Routing Options
Coaching Tools
Conference Bridge
CRM Integration
Incoming Call Details
Instant Escalation
Interactive Voice Response
Night/Weekend Service
Remote Agent Support
Voicemail to Email
What Are You Waiting For? Get Simplified!
Contact us today and let us help simplify your business phone system.